TrustYou

Product Designer (all genders)

Germany, Romania, Spain
Feb, 15
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Imagine a workplace that allows you to own your own product and where your ideas will be heard and implemented. Imagine an environment where your performance makes a difference, not just within the company itself but for billions of travelers worldwide! That place is TrustYou. 
We are looking for a Product Designer to join our smart and inspiring Product Team, who can help us in our mission to make guest communication and feedback simpler and more productive! You will work together with other designers to create intuitive interfaces that align with user needs and product requirements. The ideal candidate owns their idea from concept to completion, thriving in a dynamic collaborative team, eager to learn both individually and collectively. 
Ready to learn more?

Your Area of Influence:

    • Be part of the product team and work closely with Product Managers and other Designers to come up with intuitive user interfaces
    • Conduct research to understand your users and run regular tests to validate your designs and assumptions
    • Engage in collaborative exercises (e.g. user story mapping, user flows, design sprint workshops, …) to generate effective solutions
    • Rely on an iterative design process and be open to design critique and communication with multiple  stakeholders
    • Contribute to our existing design system and advocate for its usage in order to maintain visual consistency across our products
    • Work closely with front-end developers to ensure handover of design assets and proper implementation of your designs
    • Validate together with the Product Manager the success of the features being released and iterate based on feedback and usage metrics

Our Expectations of You:

    • Experience in digital product design with examples to prove it (e.g. case studies, articles, portfolio)
    • Good understanding of visual design, established interaction patterns and best practices for UX design
    • Experience conducting user research and usability tests to make data-informed decisions that lead to intuitive and easy to use interfaces
    • Ability to self-organize and manage multiple projects simultaneously, by effectively communicating and prioritizing tasks in order to meet deadlines
    • Familiarity with well established design tools like Figma, Invision, Sketch and Zeplin
    • Good communication skills to interact with different stakeholders and participate in customer interviews
    • Fluency in English

What Would Make You a Perfect Fit:

    • Skills in Information architecture
    • Skills in Data visualization
    • Skills in Design systems or style guides (e.g. Material UI)

And Most Importantly, The Perks:

    • Flexible working hours
    • Remote-friendly environment
    • 1 bonus vacation day to be used for your favorite travel adventure
    • Free access to various learning resources, as well as 96 hours/year to be used for learning & development
    • A global team of friendly, highly motivated co-workers
    • English and/or German language lessons
    • In-Person Meetups during the year: global team, location, and team events
    • Home Office Equipment subsidies to make sure you have what you need to be effective
    • Other team events and perks based on location
The TrustYou Guest Experience Platform is used by more than 50,000 hotels worldwide to consolidate and analyze guest feedback, as well as provide real-time communication, allowing guests to message the hotel reception while they’re at the hotel.  Within one tool, hotels get an overview of all reviews from platforms like Booking.com and Google and are able to improve the hotel experience for their guests. Our semantically analyzed data is also used by big tech companies like Google, Bing, and Hotels.com to serve curated feedback data to billions of worldwide travelers. 
TrustYou is an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability. 
Join us! We look forward to reading your application and getting to know you more. 
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