Loadsmart

Carrier Support Rep. (Remote - Bangladesh)

Bangladesh
Jan, 24
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ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY? 
→ Do you want to join a rocketship that has had +200% growth of year-over-year revenue?
→ Do you want to collaborate with one of the greatest tech driven brokers in the logistics industry?
→ Do you want to experience an opportunity to work along with a few of the biggest retailers in the world?
If so, nice to meet you! We are Loadsmart and we have recently created a new Carrier Support Rep. We are a Series C-funded logistic technology company that has increased our revenue by 200% year over year, led by a leadership team of logistics veterans and experienced engineers, product leaders and data scientists continuing to disrupt this $800 billion industry. 
We are seeking an innovative, agile, Carrier Support Representative who thrives in a dynamic and fast-paced global company. This position will support inbound requests from carriers through telecommunications, webchat and email with the intent of assisting Loadsmart in further expanding the company's carrier network by creating a solid carrier experience with loadsmart.

WHAT YOU GET TO DO…

    • Negotiate market-driven rates and ensure shipment on-time performance metrics are met 
    • Meet set success metrics through making the most of every opportunity
    • Advocate for carrier partners and drivers to utilize our online platform to communicate, book and track loads autonomously
    • Relay carrier feedback to our engineering team to continuously improve our core technology for sourcing capacity and meet the needs of customers and carrier partners 
    • Ensure carriers are compliant with Loadsmart standards and proactively communicate directly if they fall short of expectations

YOU HAVE EXPERIENCE…

    • 0-1 years work experience in Carrier Sales, Transportation, or Logistics
    • Outstanding  written and verbal  communication skills
    • Ability to prioritize and thrive under deadlines in a fast paced environment
    • Self-starter unafraid of seeking resources  to get the job done
    • Strong business judgment and analytical skills with high attention to detail
    • Excellent problem solving and decision making abilities
    • Willing to work in a highly entrepreneurial and team-oriented environment
    • Results driven work ethic, exemplified by prioritization and persistent continued attention  to see projects through to successful completion

YOUR COLLEAGUES WOULD DESCRIBE YOU AS:

    • Tenacious with the ability to take rejection … a lot! 
    • Competitive, social and problem-solver
    • Team player but also stand alone star with high energy 
    • Networking - a people person
WORKING AT LOADSMART:
Prosperity
• Competitive monthly fixed compensation plus access hours paid (over 160 hours per month!)
• Signing bonus - because you will work remotely, you will use it as you like: to setup your home office, get a new laptop or buy that amazing coffee machine to make your days happier :)
Happiness
• Unlimited time off
• Wellbeing initiatives
• An opportunity to work with a diverse, global community of 450+ Loadies united by our core value of Teamwork 
• Regular recognition, feedback, and transparency across all levels
At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.
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