Senior Content Designer

Nov, 19
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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Jira Product Discovery helps teams capture, flesh out and prioritise ideas, so they can build what matters. With a place to capture insights and opportunities, prioritize impact, and rally teams behind product plans – from discovery through to delivery.
This Senior Content Designer role will join a fast-moving team helping to bring a new product to market. A team with the mindset of a startup with access to the resources, brand, and scale of a global Fortune 100 company.
They will need to craft content and documentation, both in and out of the product, to help people with various levels of experience get the most out of this new tool. Additionally, they’ll also need guide teams to discover the product discovery practices and techniques that will work for them. What kinds of people are going to be using the tool? This content designer will help uncover exactly that, working closely with product and experience design leadership to help understand exactly who the audience is and what they need.
Are you passionate about helping people get the most out of new tools and practices? This role could be for you.

The ideal candidate will bring:

    • Excellent writing and content strategy skills
    • Experience working with product managers, marketing, engineers, designers, and support
    • A proven track record of working in and managing projects in an agile, fast-paced environment
    • An understanding of how content drives business objectives
    • 5+ years of professional content design, UX writing, or technical writing experience
    • a knack for creatively engaging with developer audiences
    • experience working on new products or services
    • experience in improving or building both information architectures and content strategies for documentation
    • experience with usability testing, card sorting, and other techniques to ensure that your work is not just accurate, but that it is also effective for your target audience
More about our team
We believe information is critical to any user experience. When you join Atlassian as a Content Designer, you become part of the Atlassian Design organization. Content Design includes everything needed to understand, support, market, and use that product. You won't own all the content, but you'll help make sure the stories we tell are consistent and create a great experience for our customers.
Read more about Design at Atlassian here:
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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