Senior Solutions Engineer

Europe Only
Nov, 17
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How do you verify real people in the digital world? Onfido helps companies see real identity – the humans behind the screens – using world-leading AI and identity experts. Our solutions enable customers to prove their identities, wherever they are, with just an ID and their face. So companies have everything they need to grow their businesses securely.
Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics. That’s how we give companies like Revolut, Bunq and Remitly the assurance they need to onboard customers remotely and securely.
Please note: We are open to this position being based in Chicago or Dallas.
The Opportunity
Onfido’s Senior Solutions Engineers translate complex business identity problems into practical, technical design solutions. Day to day you’ll partner with our Sales teams, applying your technical knowledge to the discovery of customer workflows and platforms. You’ll offer smart solutions to customer pain points, drawing on our expert identity product offering and that of our partners.
Interacting confidently with C-suite clients and prospects from the fastest-growing FinTechs to fortune 500 / FTSE 100 companies, you’ll position Onfido as the identity partner of choice.

As a Senior Solutions Engineer at Onfido you'll:

    • Bridge the gap between selling Onfido’s services and helping customers trial and integrate our solution.
    • Support RFPs and create workflows to ensure RFPs are documented and optimized between Sales and Engineering teams
    • Assist with the development of demos, trials & sector-specific presentations
    • Proactively support customers with the design and integration of Onfido API/SDKs
    • Project manage trials & customer integration progress, together with our account managers

We’re looking for a Senior Solutions Engineer who has:

    • Proven enterprise pre-sales / solutions engineering experience
    • Practical experience with at least one programming language: Ideally Python, Ruby, Javascript, Swift/Objective-C, Java
    • A clear understanding of RESTful API design and integration patterns
    • The ability to help developers successfully integrate with the Onfido platform
    • A strong understanding of security principles and data protection regulation
    • Experience of being embedded in the sales team whilst working cross-functionally with Account Management, Strategy & Expansion, and Product

Desired Industry Experience Includes:

    • Knowledge of Identify & Access Management (IAM), Customer Identity & Access Management (CIAM) or digital identity verification (IDV)
    • A background in payments, cybersecurity, RegTech/Fintech or FS industries
Onfido Culture
Onfidoer’s share a set of core values and want to hear from you if you believe in:
> Succeeding together; you work collaboratively and put the team first
> Taking pride; you care about quality, producing great work and customer / user outcomes
> Creating customer buzz; you demonstrate a strong user / customer focus
> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others
> Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better
Along with our multi-national team in our London HQ we have offices in EMEA, America and APAC, making Onfido an exciting and culturally enriching place to work.
Onfido Balance
Personal hyper-growth requires a fast-moving environment, a clear career development plan and—crucially—looking after ourselves.
Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering:
> Our Body benefits prioritise health, wellbeing, exercise and recovery. 
> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.
> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness.
Check out Life at Onfido via our LinkedIn Careers Page!
Please note: Onfidoers are all working from home for the time being. We also have switched to a virtual recruitment process and all our Newfidos will be onboarding remotely. Stay Safe!
Onfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.
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