Senior Product Manager

Oct, 20
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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Atlassian’s future lies in the cloud, for our customers, users, and ecosystem. In this future lies the enormous potential to increase the impact of every Atlassian cloud engineer, from those who work on our internal platforms to those who strive to improve the experiences of our fanatical end-users. Firstly, we need to empower our own engineering teams and enable them to do the best work of their lives.
The Production Engineering team looks after the infrastructure that underpins Atlassian’s company strategy to deliver a suite of cloud products that meets the needs of the smallest startups to the largest enterprise. We’re all-in on cloud, and our infrastructure & associated tools have never been more important to Atlassian’s success. We're responsible for delivering a secure, compliant, and reliable set of tools and infrastructure offerings that allow other development teams to build upon us with confidence. In turn, this develops the trust required by customers to allow Atlassian to host its mission-critical data.
As a Product Manager for the Production Engineering team, you will play a pivotal role in strengthening the foundations that underpin the success of our cloud business, as we pioneer the future of software development and deployment. Day-to-day will involve working directly with multiple SRE teams to identify opportunities to platformise solutions for common reliability challenges across our cloud products. You will craft the high-impact platform capabilities that will directly improve the lives of every single Atlassian R&D cloud engineer, and will ultimately impact thousands of customers including some of the leaders in their industries, now and for the next decade.
More about you
You love delivering outstanding products and capabilities for customers. You have prior success setting product vision and strategy and launching excellent features & products. You can set clear goals, make decisions, and communicate crisply to your team, to leaders across Atlassian, and to our customers & partners.
You can map an organisation’s strategy directly to a team’s roadmap, and clearly ladder their results back into that strategy. You’re motivated by deeply understanding our end-users' frustrations, and relish the challenge of translating deep technical challenges into business and customer value propositions.
You’ve got charisma in spades: you’re social and adept at building relationships across product lines and functional groups to make sure everyone is aligned. Previous experience in cloud platform or infrastructure environments is a plus.

On your first day, we'll expect you to have:

    • Experience at a SaaS company, ideally working on platform infrastructure
    • True obsession for your customers – you go out of your way to talk to customers and understand their problems because it’s what gets you out of bed in the morning
    • Good instincts matched with deep analytical thinking. You're comfortable defining and driving key business and success metrics
    • A passion for wading into the complicated day-to-day decisions to help your engineering team ship impactful capabilities
    • A track record of building relationships and influencing without authority at all levels of the organisation.

It's great, but not required, if you have:

    • 3+ years of prior product management experience
    • Familiarity with distributed systems and microservice architectures
    • Computer science or a related technical degree, or prior experience as a software engineer
More about our team
Production Engineering is a rapidly growing group within Atlassian. We are in the process of building our teams, tools, and systems as part of Atlassian's mission to build the best SaaS services in the world. This is a truly exciting team to join - we are involved with nearly every technical team across Atlassian.
We enable Atlassian to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We're obsessed about our customers, and balance a sense of urgency with delivering the best outcomes for Atlassian. We rely heavily on data, utilising a variety of data collection, enrichment, analytics, and visualisations to continually improve our internal products and services.
More about Atlassian
Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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