Senior Software Engineer - SRE Shard Capacity Management

Jan, 14
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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Enjoy tackling problems at massive scale? Love building robust services? Love experimenting with new software and environments? Like being challenged? Join us in Atlassian Site Reliability Engineering for your next big challenge!
We are looking for an experienced Backend Engineer who is passionate about building scalable cloud services to join our growing SRE team. You will be joining a high-impact team based in the Sydney office tasked with building platform services that manage and scale our RDS and EC2 infrastructure for our ever-growing Jira and Confluence products.
An ideal candidate is someone who passionate about building reliable services, enjoys systems engineering, keeps on top of industry trends (particularly those related to reliability & scale) and loves bringing their knowledge into the team. We'd love it if you brought a deep understanding of modern cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to not f*** the customer. We're looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of availability, scalability, and reliability.
This is an amazing opportunity to join a vibrant team and make huge impact & can offer an open runway for the right person, with room to grow.
About the team
The ‘Production Engineering - Shard Capacity Management' team manages the RDS & backend cloud infrastructure that powers Atlassian's Jira and Confluence products. We deal with problems of massive scale, building observability and load balancing systems that allow Jira and Confluence to scale into hundreds & thousands of customers worldwide. Our team is responsible for key capacity decisions; balancing cost and the user-experience of our millions of daily users. Our team manages the services, automation and systems that make this possible, with a strict emphasis on removing human from everyday decisions that keep our products running and healthy.
Since the onset of Free Edition for Jira and Confluence, minimising infrastructure costs has become a major priority. We aim to deliver our technology to the widest possible audience, in so doing we hope help the world unleash the potential of every team. To achieve this, we must solve the ever-shifting equation for how to deliver our compute & read-heavy applications in a cost effective manner. This financial year we are focusing directly on this equation with a direct initiative on reducing the costs of our infrastructure, during which we will be building green-fields backend systems designed to capture activity/observability information for our customers in order to build automations and systems that intelligently balance our system load in a cost effective way.
More about you

On your first day, we'll expect you to have:

    • Hands on experience with public cloud offerings (AWS components like EC2, CloudFormation, RDS, S3, DynamoDB, SQS, Kinesis - or equivalents, e.g. in GCP / Azure)
    • Strong Java / Spring backend engineering experience.
    • Experience building web-services and clients using REST/GraphQL
    • Experience using container systems like Docker and/or Platform as a Service.
    • Strong organisational and interpersonal skills, with experience developing and instilling a culture of operational maturity.

It would be great, but not mandatory, if you had

    • Experience with one or more Languages: Kotlin, Python, Bash Scripting, Typescript/React.
    • Experience with Database administration, managing RDS/Postgres infrastructure will be highly valued
    • Experience in microservice architecture.
    • Experience in Site Reliability Engineering and/or operating large scale systems.
    • Experience with AWS/Lambda and step functions.
    • Experience building monitoring into your code, tweaking dashboards, defining alerts, writing runbooks
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to and someone will follow up shortly.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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