Senior DevOps Engineer, Cloud


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Company Description
Hyperscience modernizes mission-critical processes and operations for the world's largest organizations and government agencies. Since 2014, Hyperscience’s automation technology has helped data-centric companies parse through vast amounts of unstructured inputs and raw information to get to swifter and smarter business outcomes. Through the Hyperscience Platform, enterprises are empowered to transform their operations, and drive operational efficiency as well as human productivity by fully unlocking the power of their data.
Ranked on the Inc. Fastest-Growing Company List, Hyperscience has raised $190M from investors including Tiger Global, BOND, Bessemer Venture Partners, Stripes, and FirstMark. The company has consistently been recognized as one of the best places to work with a collaborative and innovative culture and best-in-class benefits.
The company has a global footprint with offices in New York City, Sofia, Bulgaria, Toronto, Canada, and London, UK.
Job Description
As a Senior DevOps Engineer, you will lead capabilities that are critical to Hyperscience’s success and the success of our Cloud footprint. Hyperscience serves our customers on-premise (including client-managed private clouds) and is currently building out our Cloud SaaS offering. Our Cloud focused DevOps team is responsible for defining the technology stack, tooling, automation, standards, and practices for the Cloud SaaS offering.  
You will collaborate with our SRE team on our SaaS and general Cloud incident management, including building an Observability stack to support our SLAs, SLOs, and SLIs. You will partner with our application engineering teams to ensure alignment with the Product roadmap and technical roadmap.
Our focus is on automation. This means that strong software development and scripting practices and capabilities are central to the team.
This is an exciting time for Hyperscience’s product and business. You will have the opportunity to influence and deliver on a bold vision for transforming the way organizations model and execute their business processes, and there will be many opportunities for growth along the way.


    • Partner with our product management teams to implement services and architecture that help grow our total addressable market and drive better customer adoptions across our Cloud resources.  
    • Respond to Cloud incidents and provide expert troubleshooting and diagnostic input to help resolve issues, while also participating in follow up work to continuously add stability to our platform.
    • Act a mentor toward team members, whilst sharing your technical knowledge and building up their professional skills.
    • Own end-to-end high impact projects  that directly relate to our company’s critical business needs.
    • Partner with product engineering teams to evolve Hyperscience products and services reliability, serviceability, and operations, for our Cloud-based SaaS offering.
    • Influence designs, architectures, standards, and methods for distributed systems for reliability, scalability, and serviceability.
    • Collaborate with a world-class engineering team to propose Cloud services that solve recurring patterns our Cloud customers face.


    • Bachelor’s degree in software engineering, computer science, computer engineering, or related technical field OR equivalent practical experience
    • 5+ years of experience related to a DevOps-based Cloud environment 
    • Extensive experience building and managing scalable distributed application deployments within the Kubernetes platform and ecosystem
    • Strong troubleshooting and analytical skills 
    • Strong experience scripting in Python and Bash
    • Experience in operations, including automation, monitoring, alerting, and incident management
    • Experience with cloud infrastructure, ideally AWS or Azure
    • Experience working on enterprise software on cloud
    • Excellent verbal and written interpersonal and teamwork communication skills


    • Experience with agile development methodologies
    • Experience with python web framework like Django or Flask
    • Experience in relational database systems troubleshooting, performance tuning, development and migration


    • Ideally this position is in New York, Toronto, or London, but working remotely elsewhere on the US East Coast is an option.
- Top notch medical and dental coverage for you and your family
- 30 days of paid leave annually to help nurture work-life symbiosis
- Stock options
- Wellness stipend
- Pre-tax transportation and commuter benefits
- 6-month parental leave (or double salary to pay for your partner's unpaid leave)
- Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
- A dependent care stipend up to $3,000 (USD) per month, per child, under the age of 21 for a maximum of $6,000 (USD) per month total
- Budget to attend conferences, train, and further your education
- $1,250 (CAD) one-time-use WFH stipend and $95 (CAD) monthly WFH stipend
- Relocation assistance
We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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