Atlassian

Senior Technical Writer, Ecosystem

Australia
Jun, 28
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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Information is a powerful and essential element of the user experience. For developers, this is even more true – without great documentation, it is nearly impossible to build new apps, services, and products.
At Atlassian, we look at the way we communicate technical information to our internal and third-party developers as an end-to-end journey. This journey begins as developers get started with building on the Atlassian stack, and ends with a living set of reference materials that answer any question they may have as they build, launch, monitor, and support their work.
This is not a traditional technical writing role. As part of the Developer Experience team at Atlassian, you'll be empowered to experiment with a variety of approaches to creating information in the documentation, supporting materials, and anywhere else our developers experience information.
More about you
This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in ways that are useful for experienced audiences, but which are also helpful and approachable for more novice readers getting into the domain or learning a new API.
We are looking for candidates who love to work with teams to ensure they are providing a great information experience for developers. Someone who is ready to not only own the documentation for their domain, but also contribute to and help drive projects that benefit the larger developer experience community here at Atlassian.

When you join the team, you would be expected to have:

    • proficiency in technical writing skills
    • ability to read, write, and verify code samples (e.g., JavaScript, Java, Python)
    • familiarity with standard web-based publishing tools (e.g., Markdown, HTML, CSS, XML)
    • familiarity with standard developer tools (e.g., Git, Bitbucket, Bamboo)
    • experience documenting APIs, writing code samples, tutorials, and other technical content related to building or extending products and apps

and ideally, you would have:

    • a background in engineering/software development
    • a knack for creatively engaging with developer audiences
    • experience working on cross-product documentation
    • the ability to challenge yourself and others
    • experience in improving or building both information architectures and content strategies for documentation
    • experience with usability testing, card sorting, and other techniques to ensure that your work is not just accurate, but that it is also effective for your target audience
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to atlassian-accommodations@atlassian.com and someone will follow up shortly.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
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