Sales Operations, Technology

United States
Mar, 31
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Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
We are looking for an experienced sales operations technology specialist to support our growing sales team. You’ll serve as the operations lead for sales systems by driving strategy, direction and management of sales data integrity. This role is critical to enabling Figma to scale global revenue across our self-service engine and assisted sales motions. As an early member of the team, this is a unique opportunity to define sales operations processes from the ground up.

What you'll do at Figma:

    • Ensure our CRM consolidates all our customer information, is accurate and provides trusted insights for the team
    • Own the full sales technology stack: requirements, strategy, development, administration, UAT, training and support
    • Maintain documentation and team processes for all GTM sales systems and technology playbook
    • Implement Salesforce change management process and manage data governance
    • Partner with adjacent groups like Finance & Business Operations, Marketing and Legal

We'd love to hear from you if you:

    • 7+ years sales operations experience, preferably in high volume SaaS
    • Experience with process builder, workflow rules, validation rules, and comfortable with apex
    • Comfortable with very high data volumes (e.g. millions of row or more)
    • A collaborative working style, with experience working across the company with teams of varied size to achieve common goals
About Figma
Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process—idea to design to build—and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few. 
At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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