Oyster

Account Manager (EMEA - 100% remote)

EMEA Only
Aug, 26
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A little about us

We're on a mission to bring together talented people and great remote jobs by making cross border hiring easy. We want to spread the privileges and benefits of great employment and help make this the norm for remote workers around the world.

We are a 100% distributed company that began its journey in 2019. We’re well-funded and are assembling the core team that will take us to the next level. We’re already a global company with team members in the UK, India, Germany, the USA, Finland, Latvia, and Mexico.

Hiring people internationally is complicated – with interacting engineering, legal, financial, operations, and HR processes. We’d like to find people who think this is as interesting a challenge as we do.

We're an inclusive and diverse workplace, and welcome applicants from marginalized groups – the world over.

The Role 👩‍💻

Location: Anywhere in the world within timezone GMT +/-5h

What we're looking for...

Oyster is doubling it's customer-base on a monthly basis and is recruiting Account Managers to work with our customers. Ensuring they have a great experience working with our teams and get the most out of Oyster's platform.

This is a strategic role within the commercial organisations on that will require chosen candidates to work with leaders, people professionals and finance teams from some of the fastest growing tech companies in EMEA.

The core Oyster Sales DNA requires that these candidates:

  • Are able to show numerous examples of how they have worked successfully in teams and contributed to the progress of others who have worked with them
  • Show enthusiasm and passion for the work they do, and come across as engaging and motivated to the people they meet, especially their customers
  • Can talk in detail about their past performance and the experiences and lessons learnt that help them to manage their performance more effectively today
  • Demonstrate a genuine curiosity about their customers’ businesses and subsequent needs. Being able to talk extensively about the customer problems they have helped to solve in their previous roles
  • Have a bias for action, working proactively to ensure they always meet the number while ensuring that their customers get the best service possible
  • Enjoy problem solving and can share anecdotal evidence of challenges overcome, the lessons learned and how this helps them today

Responsibilities

  • Manage relationships, account growth and customer satisfaction across
  • Present and articulate the capabilities of our employment platform to targeted customer segments and personas
  • Work collaboratively with the team to develop and improve the effectiveness of our go-to-market efforts
  • Work in our CRM to forecast accurate future revenues, update records and track activity across accounts and contacts

What's it like to work at Oyster ❤️

Check out our public notion and see for yourself: Welcome to Oyster!

Here are some pages you might be interested in:

 

Mission, Vision, Values at Oyster

Why Oyster is a Distributed Company

How We Work Together at Oyster

Qualifications 📜

  • Great communications and presentation skills
  • 4+ years experience in a customer-facing business development or sales role with significant time spent in an account management or account director role in the SaaS/Paas spaces.
  • Experience with CRM software (e.g. Salesforce)
  • Experience with the digital tools and tactics of B2B prospecting (eg SalesLoft, Zoom)
  • Understanding of sales performance metrics
  • BONUS Passionate about remote work
  • BONUS Experience selling or talking to the HR function
  • BONUS Speak two or more languages to business proficient level

You'll also need...

  • A reliable home internet connection (or be able to get one).
  • Fluent English language.

Benefits & Compensation 💸

Salary & Benefits:

  • Competitive compensation package
  • Fully flexible hours.
  • 40 days including public holidays, or legal minimum in your region if greater.
  • Home Office Equipment budget (see details at Equipment at Oyster)
  • Wellness and wellbeing support through HealingClouds and WithJuno
  • Private Health Insurance (if you want it)
  • Time off for volunteering

 

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