Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Nava is at the forefront of reimagining how our government serves its people and we’re looking for a Delivery Manager to help us execute on our mission of changing the digital services our government provides. 

You’ll work with our government partners and across Nava’s engineering, design, product, and business teams to help move critical projects forward that improve the lives of millions of Americans. You’ll manage agile projects where there is significant complexity, risk, uncertainty, or scale to deliver critical software that serves millions of people. You’ll manage resources, scope, schedules, dependencies, and risks to ensure your project team can execute successfully and sustainably. 

What You'll Do

• Work directly at the intersection of government and the Nava team to manage our sprint process, estimate our efforts, triage incidents, manage expectations, and communicate progress
• Proactively build relationships with stakeholders and other contractors
• Understand the team’s objectives, systems, and capabilities in order to make decisions about project priorities and to help resolve issues
• Coordinate multiple contractor teams to bring alignment to large ecosystems and create holistic success for everyone
• Manage the team’s velocity and continually improve our processes for organizing ourselves and our work
• Demonstrate a passion for learning, embrace change, and ask insightful questions particularly about business needs and technology solutions

Required skills

• At least 7 years of experience as a Project Manager or Delivery Manager
• Bachelor's degree or equivalent experience
• Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
• Experience developing products that are designed for a technical customer, and have scaled to solve enterprise-level problems
• Experience managing projects built on a Cloud platform (AWS highly desirable)
• Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
• Assess whether engineering estimates are correct, review technical specifications, architecture and networking plans, and act as the SME in security, scalability and infrastructure design discussions
• Ensure requirements and user stories are fully understood and that implementation plans match expectations
• Demonstrates experience in developing programmatic approaches for global scaling, deep understanding of enterprise IT and cloud solutions, and a bias toward action and execution.

Desired skills

• Project management in a government context
• Experience migrating legacy systems to cloud platforms and/or integrating with legacy systems
• Experience managing cloud platform accounts, budget enforcement, and continuous compliance through cloud governance software
• Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders 
• Experience managing projects that provide production operations and support alongside ongoing product/feature development
• Experience launching new production systems with high public visibility in a fast-changing regulatory environment
• Experience with both the use and management of Jira and Confluence
• Experience working with development teams building APIs

$126,000 - $139,500 a year

The individual working in this position:

●  Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired.

●  Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future.

●  May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

●  Your well-being is important to us, so we offer highly competitive benefits for medical, dental, and vision

●  20 days of PTO accrued, 12 days paid federal holidays, 5 floating holidays, unlimited sick leave

●  16 weeks of fully paid parental leave and weekly meal deliveries during leave

●  Sabbatical Leave

●  401k contributions match at 4% of your salary

●  Flexible work arrangements

●  $1,000 new home office set up budget, monthly phone allowance

●   Monthly partial reimbursement for utilities (where applicable)

●   $2,000 annual tuition and professional development budget, on top of a LinkedIn Learning license

●  Equity stock options

●   Employee referral program

●   Commuter Benefits

●  Short and Long-Term Disability Insurance

●  Life and Accidental Death Insurance

●  Diverse, inclusive, highly collaborative, and vibrant culture, fostering remote work!

You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Virginia, Washington, Wisconsin.

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Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.