Superpedestrian is engineering the future of micromobility. The Superpedestrian team is composed of some of the most talented operations specialists, policy managers, designers and engineers, all focused on transforming the future urban mobility. Our scooters, called LINK, were designed to prioritize safety from the inside out, and our Superpedestrian team is dedicated to building meaningful local and city partnerships across the world. Join us!
Superpedestrian is seeking a multi-lingual Customer Service Associates to join our growing Customer Support team. This person will assist our electric scooter riders by providing them with product information and helping to resolve service issues. This is a full time, remote position.
The ideal candidate will have fluency in multiple languages. Italian, German and Spanish are highly desired. Additional languages including Turkish, Portugese, and Swedish are a plus. Qualified candidates will also have significant experience in direct customer service, and a history of exceeding performance indicators. Familiarity with CRM systems and practices is a must. We are looking for a highly motivated individual who is adept at operating effectively during periods of high pressure while remaining professional and achieving consistent results.
The ideal candidate is a digital native early in their career who is genuinely excited about transportation solutions. We are looking to hire immediately.
Superpedestrian actively encourages applications from people of all backgrounds. If you think you meet most of the requirements, but not every single point on the job description, please still apply! We’d love to have a chat and see if you'd be a great addition to our team.