Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
As the Knowledge Architect for Atlassian's Customer Success and Innovation (CSI) teams, you will build organizational best practices around information architecture, customer-facing documentation on best practices, and standard operating procedures for knowledge management at scale.
This role will join a growing team of technical operations specialists who support our expanding customer-facing services teams. The Knowledge Architect will collaborate with the Customer Success teams on developing the knowledge templates, organizing architecture, and documentation guidelines, for capturing playbooks for the implementation and governance of Atlassian solutions. This highly visible role is a hybrid of traditional jobs in operations, content strategy, and content management.
Our perks & benefits
To support you at work and play, our perks and benefits
include ample time off, an annual education budget, paid volunteer days, and so much more.
The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.