Invisible

Salesforce Administrator

World (Work From Anywhere)
May, 13
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We are currently looking to fill this position by June 13th, 2022. We'd like to ask you a few questions to jump-start the process and get to know you a bit. Note** In order to be considered, you must submit your completed answers to the questionnaire. We will start interviewing immediately, so please be sure to complete the questionnaire, as it will lag the process if it is not complete. Good luck with the hiring process and we'll be in touch soon! THIS IS A FULL-TIME REMOTE POSITION
 
What is Invisible?
 
Who are we?
We’re Invisible’s Growth Team. We are an irreplaceable strategic growth partner for the world's fastest growing & most innovative companies, powering their digital workflows so they can focus on building their businesses - not running them.  
 
The Job
Reporting to the Head of Sales,  as a Salesforce Administrator, you’ll play a vital role at Invisible Technologies. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us, therefore the Junior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions.
 
Job Responsibilities
- Ensuring optimal performance of Salesforce systems and products.
- Upgrading and configuring Salesforce systems for optimized integration.
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
Preparing reports for sales and other departments.
 
 
Desired Capabilities: 
- S​​alesforce certified administrator or Salesforce advanced administrator certification.
- A bachelor's degree in computer science would be advantageous.
- 2-3 years of experience as a Salesforce administrator in a similar environment.
- Extensive experience in the administration and maintenance of Salesforce systems.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain Salesforce databases.
- In-depth knowledge of Salesforce products and their functionalities.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports.
- Ability to provide Salesforce training and end-user support.
We Believe That:
-- Invisible is a world-changing company and the Growth Team is responsible for sourcing, closing, and developing clients until they no longer execute their digital repetitive work themselves  
-- Great client relationships are predicated on trust, sincerity & achievement of the customer’s goals
-- Exponential gains from systems > Short term linear work > Systems for system's sake
-- Consistent feedback is key - we are addicted to learning and getting better
-- What one of us knows, all of us should know
 
Because of these beliefs, we’ve built a team where...
-- Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all.
-- Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team.
-- We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source.
 
 
Working Times:
 
US (EDT or PDT) Hours
 
Compensation & Reporting:
 
Pay: $1k/mo
 
You will report directly to the Head of Sales. Additional opportunities to earn more through promotions
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