Onfido

Senior Solution Engineer

Portugal
Apr, 28
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Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely – whether they’re renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded ‘Outstanding Leader in Accessibility’ and ‘Best Innovation in Algorithmic Bias Mitigation’ awards at CogX. 
Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded ‘Artificial Intelligence and Machine Learning Hot Company’ by CyberDefense Global Infosec Awards, ‘Fraud Prevention Innovation of the Year’ at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week – from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States – where we’ve grown in year-over-year sales by 264% – as more enterprise organisations accelerate their digital transformation plans with Onfido. 
Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.
The Opportunity
Onfido’s Senior Solutions Engineers translate complex business identity problems into practical, technical design solutions. Day to day you’ll partner with our Sales teams, applying your technical knowledge to the discovery of customer workflows and platforms. You’ll offer smart solutions to customer pain points, drawing on our expert identity product offering and that of our partners. Interacting confidently with C-suite clients and prospects from the fastest-growing FinTechs to fortune 500 / FTSE 100 companies, you’ll position Onfido as the identity partner of choice.

As a Senior Solutions Engineer at Onfido you'll:

    • Bridge the gap between selling Onfido’s services and helping customers trial and integrate our solution.
    • Support RFPs and create workflows to ensure RFPs are documented and optimized between Sales and Engineering teams
    • Assist with the development of demos, trials & sector-specific presentations
    • Proactively support customers with the design and integration of Onfido API/SDKs
    • Project manage trials & customer integration progress, together with our account managers

We’re looking for a Senior Solutions Engineer who has:

    • Prior experience as Pre-sales / Solution Engineer, or a background in Product Management with significant exposure to customers and prospect conversations
    • Practical experience with at least one programming language: Ideally Python, Ruby, Javascript, Swift/Objective-C, Java
    • A clear understanding of RESTful API design and integration patterns
    • The ability to help developers successfully integrate with the Onfido platform
    • A strong understanding of security principles and data protection regulation
    • Experience of being embedded in the sales team whilst working cross-functionally with Account Management, Strategy & Expansion, and Product
    • Experience in cloud or saas technology organisations
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Onfido Culture
Onfidoer’s share a set of core values and want to hear from you if you believe in:
> Succeeding together; you work collaboratively and put the team first
> Taking pride; you care about quality, producing great work and customer / user outcomes
> Creating customer buzz; you demonstrate a strong user / customer focus
> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others
> Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better
Onfido Balance
Personal hyper-growth requires a fast-moving environment, a clear career development plan and—crucially—looking after ourselves.
Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering:
> Our Body benefits prioritise health, wellbeing, exercise and recovery. 
> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.
> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness.
Check out Life at Onfido via our LinkedIn Careers Page!
Onfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.
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