Junior Product designer - Platform Team

Apr, 19
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Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely – whether they’re renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded ‘Outstanding Leader in Accessibility’ and ‘Best Innovation in Algorithmic Bias Mitigation’ awards at CogX. 
Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded ‘Artificial Intelligence and Machine Learning Hot Company’ by CyberDefense Global Infosec Awards, ‘Fraud Prevention Innovation of the Year’ at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week – from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States – where we’ve grown in year-over-year sales by 264% – as more enterprise organisations accelerate their digital transformation plans with Onfido. 
Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.
Picture yourself at one of the fastest-growing companies in the world, surrounded by people who challenge you, support you, and inspire you to do the best work of your career. 
We’re looking for a Junior Product Designer to join our Platform team at Onfido.
The Platform Team is responsible for the core technologies that support customers and internal teams. You’ll become a reliable, credible contributor in your product domain, and you’ll work closely with Product Managers and your Engineering Team to understand the needs of our customers and design intuitive, delightful, and scalable solutions.  
You’ll be joining a kind, inclusive, and mature Product and Design team with experienced leadership. You’ll work alongside Senior Designers who’ll provide you with the mentorship and support you need to do your best work and to grow as a professional. 
As a Junior Designer, we understand you may be early in your career, so we’ll provide learning opportunities, mentorship and support as you develop. You’ll start by delivering smaller, well-scoped pieces of work and as you build confidence, you’ll take on more responsibility and greater challenges. 
We have engineers and designers working in our London and Lisbon offices and are open to candidates in the UK, Portugal, Germany or France.

What you’ll do at Onfido:

    • Be involved in all stages of the user research and product design process.
    • Work with the customer experience team to identify and understand the needs of both our customers, designing intuitive, delightful, and scalable solutions.
    • Work with the end user experience team to identify and understand the needs of our customers’ users and design intuitive and delightful solutions for themImprove the product discovery and integration experience for our customers.
    • Collaborate on problems with experts in different fields ranging from AI engineers to document specialistsInform and validate your designs with user research and user testing.
    • Deliver high-quality solutions and work with the engineering team to make them come to lifeIdentify success metrics and measure the impact of your work.
    • Join workshops and critique sessions to bring forward new ideas and continuously improve our products and processes.

What you’ll learn about:

    • Research & Strategy 
    • Concept creation and prototyping
    • Crafting compelling visual designs
    • Analysing outcomes

We’d love to hear from you if:

    • You have a passion for solving problems and making things simple.
    • You’re looking to learn and grow.
    • You are organized and communicate well.
    • You can balance multiple priorities and share your ideas clearly with non-designers.
    • You are familiar with human-centered design methodologies and have empathy for end-users

What we believe:

    • Collaboration early and often leads to better design.
    • Everyone should be able to use and enjoy our products. We strongly believe in the importance of inclusivity, diversity and accessibility.
Where you will be:
At Onfido, we have a distributed workforce.
For this role, you can work in any EU country where we have a legal entity. We have a hybrid model, and you can choose to work fully remote, or come to our offices! We let all of our employees choose what’s best for them.
Onfido Culture
Onfidoer’s share a set of core values and want to hear from you if you believe in:
> Succeeding together; you work collaboratively and put the team first
> Taking pride; you care about quality, producing great work and customer / user outcomes
> Creating customer buzz; you demonstrate a strong user / customer focus
> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others
> Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better
Onfido Balance
Personal hyper-growth requires a fast-moving environment, a clear career development plan and—crucially—looking after ourselves.
Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering:
> Our Body benefits prioritise health, wellbeing, exercise and recovery. 
> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.
> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness.
Check out Life at Onfido via our LinkedIn Careers Page!
Onfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.
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