Technical Trainer

Mar, 28
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Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
About the team:
Love technology and care about customers?  We do!  The Customer Success team is comprised of smart people who are passionate about helping our customers use Confluent's software, from helping customers architect the right solution, to making sure they understand the technology and also supporting them if there are issues.  We're geeks with heart who get to work with very cool software and some of the biggest and most innovative companies around the world.
About the Role:
Confluent technical instructors are often the first point of contact customers have with the company. As a member of this team, you are the sort of person who is comfortable explaining highly complex subjects to people with clarity, patience, and empathy. You are just as passionate about teaching open-source and proprietary products to your students. You have experience teaching courses to groups large and small, in public venues and on-site or online with clients.
Nothing makes you happier than connecting with a room full of people and creating an environment in which they are able to learn and master exciting new things. You are Singapore based, and traveling up to 75% of the time.


    • Deliver classroom and virtual training to a variety of technical audiences
    • Provide support for course development efforts, including product research, providing subject matter expertise, and training content review
    • Assist with updates for all curricula as required
    • Assist with updates for course descriptions, syllabi, and other collateral pertaining to external education
    • Become a subject matter expert and help with conferences, summits and projects of all kinds

What We're Looking For:

    • Strong Linux Skills and Java programming
    • Background in large scale distributed systems
    • 5+ years of experience as a technical trainer / sales engineer / professional services consultant or equivalent technical position
    • Proven experience successfully delivering ILT and VILT courses on open source technologies to highly technical audiences
    • Experienced with virtual classroom training tools such as WebEx, Zoom, etc.
    • Continuous desire to learn and help other understand deeply technical concepts
    • Knowledge of Apache Kafka
Culture is a huge part of Confluent, we’re searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events. Here are some of the personal qualities we’re looking for: 
Smart, humble and empathetic
Hard working, you get things done
Hungry to learn in a field which is ever evolving
Adaptable to the myriad of challenges each day can present
Inquisitive and not afraid to ask all the questions, no matter how basic
Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value
Strive for excellence in your work, your team and the company 
Come and build with us. We are one of the fastest growing software companies in the market. A company built on the tenets of transparency, direct communication and inclusivity. Come meet the streams dream team and have a direct impact on how we shape Confluent.
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.
Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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